Cancellation Policy:

Life can be unpredictable, plans change, and you may need to cancel your appointment at short notice. However, Maggie asks that you provide at least 48 hours' notice when cancelling or rescheduling your appointment. She may charge 50% for appointments cancelled less than 48 hours in advance and 100% for appointments cancelled less than 12 hours in advance. She always endeavours to apply her cancellation charge fairly and make a decision on a case-by-case basis. For example, she would not charge someone who missed their appointment because they were admitted to hospital.

If you booked your appointment online, you may be able to cancel it online through your Fresha account. You can also cancel your appointment by emailing Maggie ~ hello@awelacupuncture.co.uk

Thank you x